Online and face to face training, coaching and events across the UK and Europe
Thrive Training Lab

New Leader Lab

A promotion recognises potential. Practical leadership training helps people grow into it. Give your new managers the skills to lead people, build trust and turn individual talent into team performance — with support from the start.

Being good at your job does not make your first leadership conversations easy. Suddenly you are setting expectations, delegating to former peers and finding time to support others as well as deliver your own work. We understand that shift. You do not need every answer before you start — you need a supportive place to build the foundations.

1 or 2 days face to face or 5 live online modulesMaximum 5 delegatesCourse-specific online & face-to-face options
Managers collaborating in a leadership workshop
Thrive Training Lab

Small groups. Your real scenarios.

your world belongs in the Lab —

Why this Lab exists

Yesterday’s expert can become today’s manager without a rehearsal for the conversations that follow. Delegating to former peers, setting expectations and giving feedback can feel surprisingly unfamiliar. We know that first step deserves more than a new title. We craft learning around the situations new leaders are already facing, with supportive challenge, real conversation practice and time to find their voice. Their confidence grows from having an approach they can use — and your team gains a leader better prepared to support them.

From practice to your working world

A maximum of five gives each person room to rehearse, ask honest questions and receive personal feedback. Develop a practical early-leadership plan and clearer language for the everyday conversations your new role brings.

What your people can develop

  • Recognise your strengths and leadership development priorities
  • Communicate and influence with greater confidence
  • Practise collaboration and constructive feedback
  • Take ownership of decisions and commitments
  • Build a development plan for your next leadership step
  • Understand what's expected of you as a leader
Who is this Lab for?
  • Emerging leaders preparing for their first management role
  • High-potential colleagues developing leadership skills
  • Project leads and informal team leads
  • People taking on greater responsibility before promotion

Choose a course below for its full topics, outcomes, audience, duration and starting prices. Individual workshops and combined programmes have different scopes; we agree your booking and any additional support with you.

Discuss your New Leader Lab

New Leader Lab

A promotion recognises potential. Practical leadership training helps people grow into it. Give your new managers the skills to lead people, build trust and turn individual talent into team performance — with support from the start.

a new role deserves a proper start —

Promote the person. Develop the leader.

Internal promotion is worth celebrating. Your people know your business, bring valuable experience and can see a future with you. But being brilliant at a job and helping other people do it well are different skills. A new title doesn't automatically teach someone how to delegate, coach, handle tension or support a struggling colleague.

One of the biggest mistakes a business can make is promoting someone into leadership without helping them learn how to lead. Even a capable, committed person can end up doing everything themselves, avoiding difficult conversations or leaving their team unsure of what good looks like. That's a development gap, not a lack of potential.

Give them practical management training early and you're supporting more than one person's progression. You're shaping the expectations, feedback, confidence and everyday learning of the whole team. We work with your new leaders on the situations they actually face, so they leave with skills they can use — and a clear plan for putting them to work.

the complete programme —

New Leader Lab

Leadership needs protected time for the work that only you can do. Feedback becomes useful when someone can understand it and see what to do differently. A useful one-to-one gives both people a clearer view of progress, obstacles and what comes next. People can own the work more confidently when the outcome, boundaries and support are clear. Becoming a manager changes your responsibilities, even when the people around you stay the same. Help new leaders find their feet, without leaving them to learn everything the hard way. Day one covers the everyday essentials: leading former peers, setting expectations, delegating, running purposeful one-to-ones, giving feedback and protecting time to lead. Choose two face-to-face days to add team motivation, high-performing teams and leadership communication — turning strong foundations into a practical approach to team growth. Every session has a maximum of five people, with real workplace scenarios, supportive challenge and individual feedback. The five-session online programme covers the foundation modules, with actions to apply between sessions.

Who it's for

People moving into leadership, newly promoted leaders and team leaders looking to become managers.

Maximum 5 delegates — everyone seen, heard and practising

Choose how you run it

Face to face1 intensive day · 9:30am–5pm

From £2,450per group + VAT

The five foundation modules in one focused day: moving from peer to leader, expectations and delegation, one-to-ones, feedback, and leadership priorities. Practise real conversations and build a personal 90-day plan.

Face to face — two days2 days · 9:30am–5pm each day

Price on requestper group + VAT

Day one builds the five leadership foundations. Day two adds three core workshops: motivating your team, building high-performing teams, and leadership communication with Radical Candor principles. Apply the learning to your team with personal facilitator feedback.

Live online5 × 2-hour modules

From £2,250per group + VAT

Five focused live sessions spread over several weeks, so new leaders can apply each skill back at work before the next. From £550 per module if booked singly.

Enquire about this programme

start with the everyday essentials —

Day 1 — Find your feet as a leader

The essentials every first-time manager needs. Work through the five foundation modules below, rehearse the conversations you will have at work and start your first-90-days plan. Choose this day on its own or build on it with day two.

  1. 1
    From Peer to Leader

    Step confidently from colleague to leader, establish clear boundaries and build credibility with the team you now manage.

    • Understand what's expected of you as a leader
    • Navigate changing relationships with former peers
    • Build credibility quickly
    Module details
  2. 2
    Setting Expectations & Delegating

    Set clear expectations and delegate with confidence, freeing up your time while developing your team’s capability.

    • Set clear expectations for your team
    • Decide what to delegate and to whom
    • Delegate with the right level of support
    Module details
  3. 3
    Effective One-to-Ones

    Turn one-to-ones into focused conversations that balance performance, wellbeing and development, with clear actions and consistent follow-through.

    • Run a structured, valuable 1:1
    • Balance performance and wellbeing topics
    • Track and follow up on actions
    Module details
  4. 4
    Feedback That Lands

    Give meaningful praise, deliver constructive feedback calmly and build the confidence to make feedback an everyday leadership habit.

    • Give specific, balanced feedback using a simple model
    • Deliver constructive feedback calmly
    • Make feedback a regular habit
    Module details
  5. 5
    Time & Priorities as a Leader

    Balance personal delivery with team leadership by setting clear priorities, protecting your time and managing expectations upwards.

    • Prioritise using a simple framework
    • Block out time for leading your team
    • Say no (or not now) professionally
    Module details

Choose one or two face-to-face workshop days, or five 2-hour live online modules. Maximum five people per session, giving every new leader room to practise and receive personal feedback. One day starts at From £2,450; the two-day option is quoted on request. The online programme starts at From £2,250, or From £550 per module.

strong foundations. a stronger team. —

Day 2 — Help your team thrive

Three core modules for the two-day face-to-face programme. Build on day one's management foundations to create the motivation, structure and communication that help a team perform together. These are additional day-two workshops, not extra sessions in the five-module online package.

  1. 6
    Motivating Your Team

    Map what matters to the people in your team, practise a motivation conversation and choose practical actions that support their ownership and development. Motivation isn't one-size-fits-all — start with the person.

    • Understanding individual motivators and strengths
    • Connecting everyday work to purpose
    • Recognition that is specific and meaningful
    • Autonomy, development and stretch without overload
    • Spotting disengagement and starting a supportive conversation
  2. 7
    Building High-Performing Teams

    Review a real team challenge, identify one marginal gain and build a simple team operating plan: priorities, responsibilities, check-ins and measures. Practise inviting challenge while keeping standards and accountability clear.

    • Shared goals, clear roles and team structure
    • Accountability through ownership, check-ins and follow-through
    • Marginal gains: small improvements to everyday team habits
    • Psychological safety: speaking up, asking questions and learning from mistakes
    • Growth mindset: feedback, reflection and progress through practice
    • A sustainable team rhythm with useful measures of progress
  3. 8
    Leadership Communication & Radical Candor

    Rehearse a real conversation using Radical Candor principles alongside day one's SBI feedback structure. Practise being direct and respectful, listening to the response and agreeing next steps — then refine your approach with facilitator feedback.

    • Clear messages, active listening and checking understanding
    • Radical Candor principles: care personally and challenge directly
    • Specific praise and constructive challenge without personal criticism
    • Adapting communication to different people and situations
    • Handling disagreement and difficult conversations with empathy
    • Inviting feedback on your own leadership

Leave with a plan for your people, not just notes for yourself.

Develop your emerging leaders

Emerging Leader Academy

Help tomorrow's leaders find their voice, build confidence and develop the people skills they need before stepping into management.

5 live online sessions or 1 full day · 9:30am–5pmMaximum 5 delegates

Course synopsis

Potential needs preparation when someone is getting ready to lead people for the first time. Leadership potential deserves attention before the promotion arrives. Emerging Leader Academy is designed for people growing towards their first leadership role, taking on project responsibility or beginning to support colleagues. Across five live online sessions or one full-day workshop, participants explore their strengths, build self-awareness and practise the communication, judgement and ownership that leadership asks of them. This is a development pathway for emerging talent, distinct from the New Leaders Programme's day-to-day management essentials. With a maximum of five participants, everyone has space to contribute, practise and receive personal feedback.

Key focus areas

  • Know yourself: strengths, values and leadership self-awareness
  • Find your voice: clear communication, listening and confidence
  • Work with others: collaboration, influence and constructive feedback
  • Take ownership: priorities, decisions and accountability
  • Plan your next step: growth mindset and a personal leadership development plan

Outcomes — you'll be able to

  • Recognise your strengths and leadership development priorities
  • Communicate and influence with greater confidence
  • Practise collaboration and constructive feedback
  • Take ownership of decisions and commitments
  • Build a development plan for your next leadership step

Included in every course

  • Interactive, facilitator-led learning
  • Group discussions
  • Breakout exercises
  • Take-away materials

Face to face

Price on request+ VAT

Course details

your people. their potential. our starting point.

How we train new leaders.

Your new leaders know your business. We help them learn the people skills their new role asks of them. With a maximum of five people in each session, aspiring managers, newly promoted leaders and team leaders moving into management have room to ask honest questions, rehearse real situations and build confidence. Choose one day of foundations, two days with dedicated team-development workshops, or five live online foundation modules.

Workshop participants sharing ideas with their facilitator
Thrive Training Lab

Good conversations. Lightbulb moments.

Before the training

Start with the step you're taking

It starts with listening.

  • A conversation about your new responsibilities and your business's expectations
  • Reflection on the people situations you want to feel more confident handling
  • Scenarios drawn from your team, including leading former peers

During the training

Try the conversations before you need them

Have a go. Find your flow.

  • Maximum five people so everyone gets individual facilitator feedback
  • Day one: practise delegation, one-to-ones, expectations, feedback and leadership priorities
  • Day two: motivate individuals, build team structure and accountability, and practise honest communication using Radical Candor principles
  • Use marginal gains, psychological safety and growth mindset to create a practical team-development plan

After the training

A clear start to your leadership journey

This is where it comes to life.

  • A personal first-90-days plan with realistic actions
  • Practical prompts for team conversations and a sustainable leadership routine
  • Optional follow-up coaching to support application at work

Bring your real world. Leave with something you can use.

More leadership training

Leadership LabDiversity LabLeadership Refresher Lab

your next step starts here —

Ready to step into the lab?

Your business. Our training. Together, we thrive.

Bring the challenge your people want to work on. We'll shape a practical training workshop or coaching experience around it — with room to explore, practise and take a useful next step.

Start a conversation