Online and face to face training, coaching and events across the UK and Europe
Thrive Training Lab

Giving & Receiving Feedback

Give specific, balanced feedback, receive it openly and make constructive conversations a natural part of everyday work.

You may have the idea, expertise or ambition — and still want more confidence in how you express it. Meetings, presentations, feedback and difficult conversations shape your experience of work and your next career step. We understand that growth is personal, not just a line on a development plan.

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Thrive Training Lab

Explore. Practise. Make it yours.

Duration

Half day · 3.5 hours per half day

Group size

6–8 delegates

Format

Online or face to face

Price — Face to face

From £1,100

+ VAT

Price — Online

From £899

+ VAT

where understanding becomes useful —

Why this course matters

Useful feedback gives people information they can turn into progress.

What you’ll explore in the Lab

Feedback supports performance, yet awkwardness, defensiveness and uncertainty can stop useful conversations from happening when they matter most. This half-day course gives professionals at every level, new managers and team leaders a simple model for delivering specific, balanced feedback, whether recognising effective work or addressing areas for development.

Delegates explore how to ask for feedback confidently, receive it without becoming defensive and turn what they hear into practical action. Through peer learning and live practice, they build the confidence and skills to make feedback a routine part of working together, supporting stronger everyday conversations and a more open team culture.

a real challenge. a purposeful response.

The challenges this addresses

  • Vague or personal feedback leaving little room to improve
  • Defensiveness preventing useful learning from feedback at work
  • Colleagues waiting for formal reviews before asking for feedback
  • Development conversations ending without a specific action to try

What this can change at work

Useful feedback gives someone something they can actually work with. Practising specific, balanced observations and open responses helps people turn awkward exchanges into clearer development conversations. Teams can make asking for feedback part of ordinary working life, giving the business more opportunities to address unhelpful habits, recognise useful contributions and connect discussion with practical changes in how work gets done.

Specific observations shared

Colleagues describe a particular behaviour and its impact when giving feedback, making the point easier to understand and act on.

Feedback actively requested

People ask colleagues for feedback on a recent piece of work instead of waiting for the next formal review.

Responses turned into actions

Feedback recipients ask clarifying questions and identify a practical change to try, rather than immediately defending their original approach.

Inside the workshop

Working in a small group of 6–8, delegates explore why feedback matters for performance before applying a simple model to positive and developmental feedback. Interactive breakouts, peer-to-peer learning and live practice develop skills in giving, receiving and asking for feedback. Delegates leave with a practical model and clear actions for making feedback part of everyday work.

Make Giving & Receiving Feedback relevant to your business

Tell us where you want to make progress with why feedback matters for performance. We can discuss suitable workplace examples, priorities and access needs before agreeing the scope. Choose live online or face-to-face training for your UK or European team, with delivery arrangements agreed before booking.

Discuss this course

What the training covers

The scope below sets out the subjects covered. Workplace examples and practice are shaped around your team within the booked format.

  • Why feedback matters for performance
  • A simple feedback model
  • Positive and developmental feedback
  • Receiving feedback without defensiveness
  • Asking for feedback
  • Practice with peers

What’s included in your booking

Your booked time and format
Half day · Live online or face to face, agreed before booking · 6–8 delegates.
Included in every course
  • Interactive, facilitator-led learningLive, hands-on sessions built around practice and participation.
  • Group discussionsShared conversations about real situations, so people learn from each other as well as the facilitator.
  • Breakout exercisesSmall-group practice, role-play and problem-solving, online or in the room.
  • Take-away materialsCourse materials, tools and templates to use back at work.
Facilitated learning and practical application
The subject coverage, exercises and facilitator feedback described above, with space to connect the learning to relevant workplace situations. The workshop description sets out the specific plans, prompts or tools developed in this course.

Follow-up coaching, refresher sessions and additional delivery days are not automatic inclusions; any additions are agreed in your proposal. Travel, venue arrangements and any software licences are confirmed separately where relevant. Prices exclude VAT.

Outcomes

The capabilities delegates work towards through the training and practice:

  • Give specific, balanced feedback
  • Receive feedback openly and act on it
  • Ask for feedback confidently
  • Make feedback part of everyday work

the next conversation is where it counts —

Take it back to work.

Choose a real situation where you want to apply the learning. Use it to turn an outcome into a manageable first step, then reflect on what changes.

Choose

Start with one priority: Give specific, balanced feedback.

Apply

Try the approach in a relevant task or conversation. Note what felt useful and what you would adapt.

Review

Reflect on what happened, seek feedback where appropriate and choose your next step. Follow-up support can be discussed separately.

Bring this topic to your next event

We can discuss adapting Giving & Receiving Feedback into a keynote or large-group session, focusing on the themes most relevant to your audience. Depth, activities, timings and any follow-up depend on the format and package you choose; an event session is not a substitute for the full course.

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Your people. Your priorities.Ready to Thrive? Build your Lab.A programme shaped around your people — and the progress you want to make.

your next step starts here —

Ready to step into the lab?

Your business. Our training. Together, we thrive.

Bring the challenge your people want to work on. We'll shape a practical training workshop or coaching experience around it — with room to explore, practise and take a useful next step.

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