Online and face to face training, coaching and events across the UK and Europe

Prompting for Business Professionals

Write clear, structured prompts that get reliable, useful output from AI tools for everyday business tasks.

You want to keep growing, not feel left behind by the next tool. AI can open possibilities for your work, but confidence means knowing when to use it, what to check and what information to protect. We meet people at their starting point and make space to try, question and learn.

Professionals planning a project together
Thrive Training Lab

Explore. Practise. Make it yours.

Duration

Half day · 3.5 hours per half day

Group size

6–8 delegates

Format

Online or face to face

Price — Face to face

From £1,100

+ VAT

Price — Online

From £899

+ VAT

where understanding becomes useful —

Why this course matters

A useful AI response starts with a clear brief and ends with your judgement.

What you’ll explore in the Lab

Useful AI work begins with a clear brief and ends with human judgement. This half-day workshop helps professionals structure prompts around the task, relevant context, audience, output format and constraints, then refine the response through purposeful follow-up questions.

Delegates explore practical examples such as summarising information, drafting business updates and organising ideas, comparing outputs to see which instructions improve usefulness. We make room for the limits of prompting: even a well-written prompt can produce inaccurate or biased content, so checking evidence remains essential. Using approved tools and public or anonymised information, people develop reusable prompts suited to their roles and a clear approach to reviewing what comes back.

a real challenge. a purposeful response.

The challenges this addresses

  • Unclear prompts producing generic and unhelpful output
  • Polished AI answers mistaken for accurate information
  • Repeated drafting tasks starting from scratch without reusable prompts
  • Missing audience and format instructions creating unnecessary revision

What this can change at work

Better prompting starts with knowing what you need, not simply asking AI a question. Practising clear briefs, purposeful follow-ups and evidence checks helps people produce more useful drafts while keeping judgement firmly in human hands. Teams can build a more consistent approach to everyday preparation, giving the business AI-assisted work that is easier to review, adapt and use responsibly.

Clearer task briefs

Colleagues specify the audience, context, format and constraints before asking an approved AI tool to draft a business update.

Purposeful follow-up questions

People refine weak responses with targeted follow-up questions rather than accepting generic wording or restarting the same task repeatedly.

Checks before sharing

Drafts are checked for unsupported claims and inaccurate details before colleagues use them in reports, messages or meeting preparation.

Inside the workshop

In a group of 6–8, delegates turn an everyday task into a structured AI brief, test the output and improve it through guided practice. Breakouts compare approaches and identify missing context, unclear instructions and unsupported claims. We work within your organisation's AI policies and discuss tool access before the session; confidential information is not entered into unapproved tools. Delegates leave with a draft prompt library and a review checklist covering usefulness, accuracy, bias and appropriate handling of information.

Make Prompting for Business Professionals relevant to your business

Tell us where you want to make progress with what makes a good prompt. We can discuss suitable workplace examples, priorities and access needs before agreeing the scope. Choose live online or face-to-face training for your UK or European team, with delivery arrangements agreed before booking.

Discuss this course

What the training covers

The scope below sets out the subjects covered. Workplace examples and practice are shaped around your team within the booked format.

  • What makes a good prompt
  • Context, role, format and constraints
  • Iterating and refining output
  • Checking accuracy and bias
  • Using AI safely with company data
  • Building a reusable prompt library

What’s included in your booking

Your booked time and format
Half day · Live online or face to face, agreed before booking · 6–8 delegates.
Included in every course
  • Interactive, facilitator-led learningLive, hands-on sessions built around practice and participation.
  • Group discussionsShared conversations about real situations, so people learn from each other as well as the facilitator.
  • Breakout exercisesSmall-group practice, role-play and problem-solving, online or in the room.
  • Take-away materialsCourse materials, tools and templates to use back at work.
Facilitated learning and practical application
The subject coverage, exercises and facilitator feedback described above, with space to connect the learning to relevant workplace situations. The workshop description sets out the specific plans, prompts or tools developed in this course.

Follow-up coaching, refresher sessions and additional delivery days are not automatic inclusions; any additions are agreed in your proposal. Travel, venue arrangements and any software licences are confirmed separately where relevant. Prices exclude VAT.

Outcomes

The capabilities delegates work towards through the training and practice:

  • Write structured prompts for common tasks
  • Refine output through follow-up prompts
  • Check AI output before using it
  • Leave with a personal prompt library

the next conversation is where it counts —

Take it back to work.

Choose a real situation where you want to apply the learning. Use it to turn an outcome into a manageable first step, then reflect on what changes.

Choose

Start with one priority: Write structured prompts for common tasks.

Apply

Try the approach in a relevant task or conversation. Note what felt useful and what you would adapt.

Review

Reflect on what happened, seek feedback where appropriate and choose your next step. Follow-up support can be discussed separately.

Bring this topic to your next event

We can discuss adapting Prompting for Business Professionals into a keynote or large-group session, focusing on the themes most relevant to your audience. Depth, activities, timings and any follow-up depend on the format and package you choose; an event session is not a substitute for the full course.

Explore Speaking & Events

More from AI Skills Lab

Three live online labs for people starting out with AI: understand what it can and can't do, write effective prompts and use it safely to save time on everyday work.

3 × 2.5-hour live online sessions (7.5 hours)Maximum 8 participants

Course synopsis

Confidence with AI doesn't start with the cleverest tool — it starts with knowing what to ask, what to check and what to keep private. AI Online Lab Foundations is a practical introduction for professionals who are new to AI or using it occasionally. Across three live online sessions, participants learn how generative AI works in plain language, where it helps and where it falls short, and how to use it responsibly with company information. They then build prompting skills step by step and apply AI to everyday tasks such as drafting, summarising, planning and research. Every session is hands-on in approved tools, with time between sessions to try AI on real work and bring questions back to the group.

3 live sessions · 2.5 hours each

Outcomes — you'll be able to

  • Explain in plain language how generative AI works and where it falls short
  • Use AI safely in line with your organisation's guidance
  • Write clear prompts and improve results through iteration
  • Apply AI to everyday drafting, summarising and planning tasks
  • Check AI outputs for accuracy, tone and suitability

Included in every course

  • Interactive, facilitator-led learning
  • Group discussions
  • Breakout exercises
  • Take-away materials

Live online

From £2,499 per group+ VAT

Course details

Three live online labs for confident AI users: advanced prompting techniques, AI for analysis and decision support, and building repeatable workflows and assistants.

3 × 2.5-hour live online sessions (7.5 hours)Maximum 8 participants

Course synopsis

Once the basics are in place, the real value of AI comes from how well you design the work around it. AI Online Lab Advanced is for professionals who already use AI regularly and want to go further. Across three live online sessions, participants master advanced prompting techniques, use AI to analyse information and support better decisions, and design repeatable workflows and custom assistants for the tasks their team does again and again. The focus throughout is on quality and judgement: structuring complex requests, testing outputs, recognising bias and gaps, and building approaches colleagues can trust and reuse.

3 live sessions · 2.5 hours each

Outcomes — you'll be able to

  • Use advanced prompting techniques for complex, multi-step tasks
  • Analyse documents, data and research with AI while testing the results
  • Recognise bias, gaps and overconfidence in AI outputs
  • Design a repeatable workflow or custom assistant for a team task
  • Document and share AI approaches others can trust and reuse

Included in every course

  • Interactive, facilitator-led learning
  • Group discussions
  • Breakout exercises
  • Take-away materials

Live online

From £2,999 per group+ VAT

Course details

your next step starts here —

Ready to step into the lab?

Your business. Our training. Together, we thrive.

Bring the challenge your people want to work on. We'll shape a practical training workshop or coaching experience around it — with room to explore, practise and take a useful next step.

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