Online and face to face training, coaching and events across the UK and Europe
Thrive Training Lab

Flagship programme

AI Online Lab Foundations:
Confident, Safe & Productive

Three live online labs for people starting out with AI: understand what it can and can't do, write effective prompts and use it safely to save time on everyday work.

You want to keep growing, not feel left behind by the next tool. AI can open possibilities for your work, but confidence means knowing when to use it, what to check and what information to protect. We meet people at their starting point and make space to try, question and learn.

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Thrive Training Lab

Explore. Practise. Make it yours.

Duration

3 × 2.5-hour live online sessions (7.5 hours)

Group size

Maximum 8 participants

Format

Live online

Price — Online

From £2,499 per group

+ VAT

where understanding becomes useful —

Why this course matters

Confidence with AI doesn't start with the cleverest tool — it starts with knowing what to ask, what to check and what to keep private.

What you’ll explore in the Lab

AI Online Lab Foundations is a practical introduction for professionals who are new to AI or using it occasionally. Across three live online sessions, participants learn how generative AI works in plain language, where it helps and where it falls short, and how to use it responsibly with company information.

They then build prompting skills step by step and apply AI to everyday tasks such as drafting, summarising, planning and research. Every session is hands-on in approved tools, with time between sessions to try AI on real work and bring questions back to the group.

Flagship programme

Your 3 live sessions

Build a confident, safe and practical foundation for using AI in everyday work.

2.5 hours per session · 7.5 hours in total · Maximum 8 participants

Hands on the tools. Judgement in charge. AI that works for your people.

Enquire About This Programme Compare Part 1, Part 2 & the complete programme

a real challenge. a purposeful response.

The challenges this addresses

  • People unsure where to start with AI or worried about getting it wrong
  • Sensitive information entered into tools without clear guidance
  • Vague prompts producing generic results that take longer to fix than to write
  • AI outputs accepted without checking accuracy, tone or sources

What this can change at work

Give everyone a safe, confident starting point with AI. The series builds a shared understanding of what AI is good for, a common approach to prompting and clear habits for protecting information and checking outputs. Teams begin using AI for appropriate everyday tasks rather than avoiding it or using it inconsistently. The business gains a more consistent, responsible foundation for AI adoption that later training and internal guidance can build on — without promising particular time savings.

AI used for the right tasks

People choose suitable everyday tasks — drafting, summarising, planning — and know when AI isn't the right tool.

Information protected

Colleagues follow agreed guidance on what can and can't be shared with AI tools.

Outputs checked before use

AI-generated content is reviewed for accuracy, tone and sources before it reaches a colleague or customer.

Inside the workshop

Delivered live online for a maximum of 8 participants, with sessions spaced so people can try new approaches on their own work between each one. Every session is live, hands-on and facilitator-led: short demonstrations, guided practice in the AI tools your business has approved, breakout exercises and peer-to-peer learning on real tasks. Participants use non-sensitive examples, check outputs critically and leave each session with prompts, workflows and a personal action to apply straight away. Tools, examples and your internal AI guidance are agreed with you before delivery.

Make AI Online Lab Foundations: Confident, Safe & Productive relevant to your business

Tell us where you want to make progress with ai essentials: what generative ai is, what it can and can't do. We can discuss suitable workplace examples, priorities and access needs before agreeing the scope. This course is delivered live online for people in the UK and Europe, with timings agreed around participants.

Discuss this course

What the training covers

The scope below sets out the subjects covered. Workplace examples and practice are shaped around your team within the booked format.

  • AI Essentials: what generative AI is, what it can and can't do
  • Prompting Fundamentals: clear instructions, context and iteration
  • AI for Everyday Productivity: drafting, summarising, planning and research
  • Responsible use: data protection, accuracy and checking outputs

What’s included in your booking

Your booked time and format
3 × 2.5-hour live online sessions (7.5 hours) · Live online · Maximum 8 participants.
Included in every course
  • Interactive, facilitator-led learningLive, hands-on sessions built around practice and participation.
  • Group discussionsShared conversations about real situations, so people learn from each other as well as the facilitator.
  • Breakout exercisesSmall-group practice, role-play and problem-solving, online or in the room.
  • Take-away materialsCourse materials, tools and templates to use back at work.
Facilitated learning and practical application
The subject coverage, exercises and facilitator feedback described above, with space to connect the learning to relevant workplace situations. The workshop description sets out the specific plans, prompts or tools developed in this course.

Follow-up coaching, refresher sessions and additional delivery days are not automatic inclusions; any additions are agreed in your proposal. Travel, venue arrangements and any software licences are confirmed separately where relevant. Prices exclude VAT.

Outcomes

The capabilities delegates work towards through the training and practice:

  • Explain in plain language how generative AI works and where it falls short
  • Use AI safely in line with your organisation's guidance
  • Write clear prompts and improve results through iteration
  • Apply AI to everyday drafting, summarising and planning tasks
  • Check AI outputs for accuracy, tone and suitability

the next conversation is where it counts —

Take it back to work.

Choose a real situation where you want to apply the learning. Use it to turn an outcome into a manageable first step, then reflect on what changes.

Choose

Start with one priority: Explain in plain language how generative AI works and where it falls short.

Apply

Try the approach in a relevant task or conversation. Note what felt useful and what you would adapt.

Review

Reflect on what happened, seek feedback where appropriate and choose your next step. Follow-up support can be discussed separately.

Bring this topic to your next event

We can discuss adapting AI Online Lab Foundations: Confident, Safe & Productive into a keynote or large-group session, focusing on the themes most relevant to your audience. Depth, activities, timings and any follow-up depend on the format and package you choose; an event session is not a substitute for the full course.

Explore Speaking & Events

More from AI Skills Lab

Flagship programme

AI Online Lab Advanced:
Smarter Workflows. Better Decisions.

Three live online labs for confident AI users: advanced prompting techniques, AI for analysis and decision support, and building repeatable workflows and assistants.

3 × 2.5-hour live online sessions (7.5 hours)Maximum 8 participants

Course synopsis

Once the basics are in place, the real value of AI comes from how well you design the work around it. AI Online Lab Advanced is for professionals who already use AI regularly and want to go further. Across three live online sessions, participants master advanced prompting techniques, use AI to analyse information and support better decisions, and design repeatable workflows and custom assistants for the tasks their team does again and again. The focus throughout is on quality and judgement: structuring complex requests, testing outputs, recognising bias and gaps, and building approaches colleagues can trust and reuse.

3 live sessions · 2.5 hours each

Outcomes — you'll be able to

  • Use advanced prompting techniques for complex, multi-step tasks
  • Analyse documents, data and research with AI while testing the results
  • Recognise bias, gaps and overconfidence in AI outputs
  • Design a repeatable workflow or custom assistant for a team task
  • Document and share AI approaches others can trust and reuse

Included in every course

  • Interactive, facilitator-led learning
  • Group discussions
  • Breakout exercises
  • Take-away materials

Live online

From £2,999 per group+ VAT

Course details

Prompting for Business Professionals

Write clear, structured prompts that get reliable, useful output from AI tools for everyday business tasks.

Half day · 3.5 hours per half day6–8 delegates

Course synopsis

A useful AI response starts with a clear brief and ends with your judgement. Useful AI work begins with a clear brief and ends with human judgement. This half-day workshop helps professionals structure prompts around the task, relevant context, audience, output format and constraints, then refine the response through purposeful follow-up questions. Delegates explore practical examples such as summarising information, drafting business updates and organising ideas, comparing outputs to see which instructions improve usefulness. We make room for the limits of prompting: even a well-written prompt can produce inaccurate or biased content, so checking evidence remains essential. Using approved tools and public or anonymised information, people develop reusable prompts suited to their roles and a clear approach to reviewing what comes back.

Key focus areas

  • What makes a good prompt
  • Context, role, format and constraints
  • Iterating and refining output
  • Checking accuracy and bias
  • Using AI safely with company data
  • Building a reusable prompt library

Outcomes — you'll be able to

  • Write structured prompts for common tasks
  • Refine output through follow-up prompts
  • Check AI output before using it
  • Leave with a personal prompt library

Included in every course

  • Interactive, facilitator-led learning
  • Group discussions
  • Breakout exercises
  • Take-away materials

Face to face

From £1,100+ VAT

Online: From £899 + VAT

Course details
Your people. Your priorities.Ready to Thrive? Build your Lab.A programme shaped around your people — and the progress you want to make.

your next step starts here —

Ready to step into the lab?

Your business. Our training. Together, we thrive.

Bring the challenge your people want to work on. We'll shape a practical training workshop or coaching experience around it — with room to explore, practise and take a useful next step.

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