Communication Differences & Disability Awareness
Understand communication disabilities, challenge assumptions and remove workplace barriers so more people can contribute on their own terms.
Course synopsis
A colleague may know exactly what they want to say and still face barriers to being heard. This half-day workshop gives leaders, teams and people professionals space to understand communication differences and disabilities without confusing someone's communication style with their ability. Explore how speech, language, hearing and processing needs can affect everyday working life, and how assumptions, rushed conversations and inaccessible information can create unnecessary barriers. Practical workplace scenarios help delegates listen with care, ask about preferences and identify changes to meetings, instructions and everyday interactions. The focus is awareness and respectful support, not diagnosis or expecting anyone to disclose a disability.
Key focus areas
- Understanding speech, language, hearing and processing differences
- Communication disability, individual preferences and respectful language
- Challenging assumptions about competence and participation
- Recognising barriers in information, conversations and working environments
- Listening patiently and checking understanding without patronising
- Exploring accessible alternatives and appropriate workplace support
Outcomes — you'll be able to
- Recognise how communication barriers can affect workplace participation
- Question assumptions without stereotyping people
- Ask respectfully about individual communication preferences
- Identify practical changes to everyday information and interactions
- Choose an action to discuss with colleagues and relevant support
Included in every course
- Interactive, facilitator-led learning
- Group discussions
- Breakout exercises
- Take-away materials
Face to face
Price on request+ VAT
Online: Price on request + VAT

