Leadership · 4 min read
A new manager's first 90 days: what matters most
The move from colleague to manager is one of the biggest steps in a career. Five priorities that help new leaders build credibility quickly.
Most new managers are promoted because they were good at their previous job. The skills that got them there are not the skills they now need.
1. Listen first
Hold a one-to-one with every team member in the first fortnight. Ask what's working, what isn't and what they need from you.
2. Set expectations early
Clarity is kindness. Be specific about priorities, standards and how you'll work together.
3. Start delegating
Doing everything yourself feels safe but limits the team. Delegate meaningful work with the right level of support.
4. Give feedback little and often
Small, regular feedback conversations are far easier than saving everything for a review.
5. Get support
A new leaders programme or a short block of coaching gives new managers a safe space to build confidence.